Terms & Conditions of Sales
Art. 1: Confirmation of a reservation: The stays are guaranteed only by the reception of the deposit and the total amount due 7 days before the arrival of the customer. The deposit will be cashed upon receipt. It is from the collection of the deposit that your reservation will be firm. The payment of the deposit implies acceptance of these general conditions of sale. You can pay these deposits in 3 ways: - either by bank check (payable to SARL LA COUARDAISE) to be enclosed with the reservation form. - either by bank transfer without fees (for fees please check this point with your bank and make sure that the amount transferred is net of fees) Bank details of La Couardaise SARL:
Crédit Agricole IBAN: FR76 1170 6410 1856 0076 5658 691 - BIC: AGRIFRPP817.- or by bank card via the stripe system.
Art. 2: Balance of the stay: The balance of the stay must be paid 7 days before your arrival.Without paying the balance, La Couardaise Sarl reserves the right to apply the cancellation conditions provided for in article 11 of these general conditions of sale.
On arrival you will be asked to pay the tourist tax of € 2 / day / person.
Art. 3: Arrival time: The rooms are only available from 4:00 p.m. We welcome you from 4:00 p.m. to 6:30 p.m. Please respect these times.
Art. 4: Departure time: The rooms must be returned before 10:30 am. Any departure after this time will result in the billing of an additional night.
Art. 5: Change of rooms: Without the customer being able to claim any compensation, the operator reserves the right to change the room initially reserved by the customer for a room of the same capacity or of higher capacity. In such a case, the cost of the reservation remains unchanged.
Art. 6: Pets:Pets are not allowed.
Art. 7: Children: Children evolve within La Couardaise under the sole responsibility of their parents. The pool and spa are not supervised and no child under the age of 16, and / or who cannot swim, can move around in the pool area without the presence of a parent.
Art. 8: Art of living: Respect for a certain art of living is required of all guests to guarantee the friendliness of the place and the comfort of its guests. In addition, smoking is prohibited throughout the property (indoor and outdoor). The customer undertakes to comply with the etiquette instructions in the welcome booklet located in the common area, and in these general conditions of sale. The customer undertakes to return the rooms in perfect condition at the end of the stay and to declare, and assume financial responsibility, any possible deterioration for which they could be responsible.The house does not have a kitchen area in the part dedicated to guests, so it is not possible to prepare meals there or even have a picnic. Likewise it is forbidden to eat in the rooms. Any person or family who contravenes this provision will be billed for stained sheets and furniture and may have their stay shortened without any compensation being able to be claimed from SARL LA COUARDAISE.
Art. 9: Responsibility: Personal effects, whatever they are (rental bikes, among others), remain under the sole responsibility of its owner or tenant. La Couardaise Sarl cannot be held responsible for any disappearance or deterioration.
Art. 10: The swimming pool: We draw your attention to the area around the swimming pool which has no demarcation with the terrace, in particular for people with a visual handicap. Indeed the full-level terrace and the copings are made of the same material which is Turkish stone, so a light shade.During the reception we will take care to specify the points which could represent a danger for people with this handicap.
Art. 11: Gift card : Gift cards are not refundable and cannot be exchanged for cash. The validity of gift cards is specified at the time of booking.
Art. 12: Cancellation: In the event of cancellation, the deposit paid remains definitively with LA Couardaise SARL. If the cancellation occurs 7 days before the start of the stay, the deposit and the balance are acquired at La Couardaise SARL. If the client does not appear before 6.30 p.m. on the day scheduled for the start of the stay, La Couardaise SARL may dispose of its room or rooms, the deposit and the remaining balance acquired at LA Couardaise SARL. In the event of a shortened stay, the price corresponding to the cost of the accommodation initially reserved remains fully acquired by La Couardaise SARL. These conditions of sale are subject to change at any time without notice. Acceptance and compliance with these conditions of sale are deemed to be acquired upon payment of the deposit.In accordance with the law of January 6, 1978, you have the right to access and rectify data concerning you. La Couardaise SARL undertakes not to transmit the information that you have communicated to it to other companies or organizations. Please note: - The seasonality of our prices will be applied to the actual price but not to the date of arrival. - Bank details of La Couardaise SARL: LE Crédit Agricole IBAN: FR76 1170 6410 1856 0076 5658 691 - BIC: AGRIFRPP817.